Do you have a question? You'll probably find the answer here! If not, please contact us by email at this address: info@munditiashop.com
Products
HOW DO I CHOOSE THE RIGHT SIZE?
You’ll find a detailed size guide under each product to help you choose the perfect fit.
We recommend taking your measurements with a tape measure (waist, hips, bust) and comparing them to the guide provided.
This helps avoid sizing mistakes and ensures you pick the most flattering fit for your body.
DO YOUR ITEMS RUN SMALL OR LARGE?
Our pieces, especially our leggings, are designed to be form-fitting and close to the body for better support and sculpting.
Because of this, they may fit slightly smaller than traditional activewear.
If you’re between two sizes or prefer a less compressive feel, we recommend choosing one size up.
To make sure you get the perfect fit, please always refer to the size guide located under each product.
HOW SOULD I CARE FOR MY ACTIVEWEAR?
Wash cold (30°C / 86°F max).
Avoid the dryer to preserve elasticity.
Do not iron or bleach.
Turn garments inside out before washing to keep colors vibrant.
Gentle care keeps your clothes looking and performing like new.
ARE YOUR PRODUCTS MADE WITH SUSTAINABLE MATERIALS?
Our garments are crafted from premium technical fabrics, breathable, stretchy, and durable.
Some pieces also include recycled fibers to help reduce environmental impact.
ARE YOUR CLOTHES SUITABLE FOR ALL BODY TYPES?
Absolutely!
Our designs are made to support, sculpt, and flatter every shape.
With their adaptive stretch and body-hugging cuts, our leggings and bras fit comfortably and beautifully on all body types.
ARE YOUR LEGGINGS SEE-THROUGH?
No! Our leggings are made from thick, stretchy technical fabrics that guarantee total opacity, even during squats.
You can train with confidence.
DO YOUR BRAS PROVIDE GOOD SUPPORT?
Yes! Our sports bras are designed to provide excellent support, whether for yoga, running, or weight training.
They fit perfectly without compressing the chest.
SHIPPING & ORDER
SHIPPING INFORMATION
Order Processing
Orders are typically processed and shipped within 1-3 business days.
You will receive an order confirmation when your order has been placed. Please verify:
order details, customer information, shipping address
If there is an issue, please contact our customer support at info@munditiashop.com
Shipping
You will also receive a shipping confirmation and tracking number when your package is in transit. Notifications for order and shipping/tracking will be sent to the email address provided at purchase, or to your contact phone number. Please double check junk and spam mail folders, in case your confirmation has been received there. Also allow us up to 3 business days before contacting us in case you did not receive your tracking number yet.
Our customer support can assist with tracking numbers and package deliveries. Please always provide your order number when sending inquiries to info@munditiashop.com
Estimated Delivery Times
USA: Delivered within 5-8 business days
Canada: Delivered within 8-10 business days
United Kingdom: Delivered within 4-6 business days
Australia: Delivered within 5-8 business days
Europe: Delivered within 5-8 business days
Middle East: Delivered within 7-10 business days
Rest of World: Delivered within 5-10 business days
HOW TO TRACK MY ORDER?
Once your order is shipped, you will receive a confirmation email (or text) that contains your tracking number.
You can use this tracking number either HERE or on an external international tracking website such as https://www.17track.net/ to track your package in real-time, for your peace of mind.
If you did not receive your confirmation email (or text) within 5 business days after placing your order, please send our customer support a message at info@munditiashop.com and we'll sort this out.
WHERE DO YOU SHIP FROM?
We have inventory ready to be shipped in warehouses all across the globe: United States, Portugal & China.
I HAVEN'T RECEIVED MY ORDER CONFIRMATION?
First of all, please check that our emails did not land in your spam/junk folder. If you think you've entered the wrong address, please email us at Info@munditiashop.com and we'll update your details.
HOW CAN I TAKE PROFIT OF THE DISCOUNTS?
BUY 2 ITEMS GET EXTRA 10% OFF
BUY 3+ ITEMS GET EXTRA 15% OFF
Simply add to cart 2+ items of your choice and the exclusive discount will apply automatically in your cart.
There is no limit to the number of times you take profit of the offer. (i.e: purchase 6 items and get extra 15% OFF on your order)
CAN I CHANGE OR CANCEL MY ORDER?
You can change or cancel your order within 2 hours after purchase.
After that, your order is already being prepared and can no longer be modified.
DO YOU OFFER FREE SHIPPING?
Yes, Free Shipping is available for all orders, with no minimum purchase amount.
You can also select the “International Express Shipping + Loss Insurance” option to receive your order faster and be assured of a full refund in case your package is lost.
HOW TO RETURN MY ORDER?
If you're not happy with your purchase, please contact our customer support at info@munditiashop.com.
We offer easy returns and exchanges to ensure you have a positive experience with Munditia.
IS MY PAYMENT SECURE AND WHAT ARE THE PAYMENT OPTIONS?
We use secure, third-party payment gateways to process your payments. We do not retain your credit card information during or after the transaction.
If you choose to save your card information, your credit card details will be tokenized, encrypted, and stored securely by the third-party gateway, and will be submitted directly to your bank for authorisation.
We accept payments by Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Union Pay, Shop Pay & Klarna
WHEN WILL MY REFUND BE PROCESSED?
We aim to process your refund within 14 business days after receiving your return at our warehouse.
Once your refund is issued, you’ll receive an email notification. Please note, it may take up to 5 additional business days for the funds to appear in your account, depending on your bank’s processing time.
If you haven’t received the refund after 5 business days, we recommend contacting your bank directly.
